Last updated: 3 October 2026. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and the EU General Data Protection Regulation (“GDPR”).
1. Data Controller
The data controller responsible for your personal data is the clinic of Assist. Prof. Dr. Muzaffer Uçarer (“the Clinic”, “we”, “us”). For any question about this policy or your data, you may contact us using the details on our Contact page.
2. What Data We Collect
- Contact & appointment requests: your name, e-mail address, telephone number, and the content of your message.
- Technical data: limited technical information (such as IP address and browser type) processed to keep the website secure and functioning.
- We do not ask you to submit detailed medical information through this website. Please do not include sensitive health details in the contact form.
3. Purpose & Legal Basis
We process your data to respond to your enquiries, to arrange appointments and consultations, and to provide you with information about our services. The legal bases are your explicit consent and our legitimate interest in responding to your request (KVKK Art. 5; GDPR Art. 6).
4. Sharing of Data
Your data is accessed only by authorised Clinic staff and our service providers (for example, secure hosting and communication tools) acting on our behalf. We do not sell your personal data. Where data is processed outside your country, we apply appropriate safeguards.
5. Data Retention
We keep your data only for as long as necessary to fulfil the purposes above and to comply with our legal obligations, after which it is securely deleted or anonymised.
6. Your Rights
Under KVKK Art. 11 and the GDPR, you have the right to learn whether your data is processed, to request access and correction, to request deletion, to object to processing, and to withdraw your consent at any time. To exercise these rights, please contact us using the details on our Contact page.
7. Cookies
We keep this to the minimum. Nothing is stored on your device for marketing purposes unless you allow it.
- Strictly necessary (always on). Your cookie choice itself is remembered in your browser so we do not ask again on every page. Nothing about you is sent to third parties.
- Anonymous visitor statistics (always on, cookie-free). We count page views with our own analytics software running on our own server. It sets no cookies, stores nothing on your device, and does not identify you or follow you to other websites; we only see aggregate figures such as how many people read a page.
- Advertising and measurement (only with your consent). If you arrived from an advertisement, we keep the advertisement reference of that visit for the duration of your browsing session, together with a short random code (for example 7KDP2M) that lets us recognise the same enquiry if you continue on WhatsApp. Google advertising and analytics tags are loaded only after you accept; until then they are blocked by Google Consent Mode v2 and no advertising identifier is used.
You can change your decision at any time using the Cookie settings link at the bottom of the page, or by clearing your browser data. Refusing has no effect on the medical information available to you or on our reply to your enquiry.
8. Contact
For any request regarding your personal data, please reach us via the contact information provided on our Contact page.
9. Our representatives in the EU and the UK
Our clinic is established in Türkiye. Because we offer services to individuals in the European Union and the United Kingdom, we have appointed representatives under Article 27 of the EU GDPR and Article 27 of the UK GDPR. You may contact them on any matter relating to the processing of your personal data, in addition to contacting us directly.
EU representative (for individuals in the European Union):
Prighter EU Rep GmbH, Schellinggasse 3/10, 1010 Vienna, Austria.
Contact: https://app.prighter.com/portal/12188538602 or [email protected]
UK representative (for individuals in the United Kingdom):
Prighter Ltd, 20 Mortlake High Street, London SW14 8JN, United Kingdom.
Contact: https://app.prighter.com/portal/12188538602 or [email protected]
Our representatives are provided by Prighter. In their own words:
We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact for the following regions: European Union (EU); United Kingdom (UK). Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative, Prighter or make use of your data subject rights, please visit the following website: https://app.prighter.com/portal/12188538602
A representative acts as a point of contact on our behalf on data protection matters only. It is not a separate controller of your data, it does not provide medical information and it does not arrange treatment or appointments. Appointing it does not affect your rights against us or our own responsibility under the GDPR.